Terms of Service

PLEASE READ THESE TERMS OF SALE CAREFULLY BEFORE ORDERING PRODUCTS ONLINE FROM THE ONLINE SHOP. 

These Sales Terms are applicable to the This website. 

Please note that these Sales Terms give you specific rights, and you may have other rights, which vary from jurisdiction to jurisdiction. We may revise these Sales Terms without notice by posting revised Terms of Sale on the Online Shop. Please read these Sales Terms carefully and check that the details of your order are complete and accurate before submitting your order. 

ABOUT THESE SALES TERMS

These Sales Terms apply to purchases made on this Online Shop, except as otherwise indicated. From time to time we may change or alter these Sales Terms which will be applicable to orders placed on or after the effective date stated by us.

Information contained in our advertising, brochures or other written materials, on this web sites or given to you, is for information only and not an offer by us to supply any Products.

BY PLACING AN ORDER FOR PRODUCTS YOU AGREE TO BE BOUND BY AND ACCEPT THESE SALES TERMS.

PLACING AN ORDER

To be able to buy Products you have to:

Provide your name and address, phone number, email address, payment details and other required information.

Be at least 18 years of age.

Provide a delivery address.

Be the owner or authorized holder of a valid payment card.

When you create an account you will also create a personal user identification (your username) and password. Keep your password protected at all times and do not disclose it to anyone else as you are personally responsible for each purchase made using your user identification and password.

ORDER PROCESSING AND CONTRACT FORMATION

You agree that your order is an offer to buy the Products listed in your order under these Sales Terms. All orders are subject to acceptance by us. We may choose to reject abnormal orders and orders we suspect are not placed in good faith, placed on terminated or suspended accounts, or otherwise and may cancel such order at any time in our sole discretion.  For clarity, we reserve the right, without prior notification, to limit the order quantity of any item and/or refuse service to any customer for any reason not prohibited by law.

After having received your order, we will send you an order confirmation via email with your order number and details of the items you have ordered.

Acceptance of your order and the formation of the contract of sale between you and us will not take place unless and until you have received your order confirmation email, subject to rejection or cancellation as set forth above.

PRICES, SHIPPING AND HANDLING, CHARGES AND TAXES

The price charged for a Product will be the price in effect at the time the order is placed and will be set out in the order receipt and order confirmation emails. We may change prices at any time without notice. Price increases will only apply to orders placed after such changes.

We charge sales tax where required by law. If you are shipping to provinces where sales tax is charged, the appropriate charges will be added to your merchandise total and displayed in your Order. Prices for the Products do not include charges for shipping and handling.

PRODUCT AVAILABILITY AND DELIVERY, CIRCUMSTANCES BEYOND REASONABLE CONTROL

We do not guarantee the availability of any Product in the Online Shop. We reserve the right, without liability or earlier notice, to change, discontinue or stop making any Product.

We will provide you with the information on the latest expected delivery date which will not exceed 30 days unless you specifically agree on a later date.

In case you unreasonably defer delivery or delay the receipt of delivery after we have notified you that we have tried to deliver the ordered items to you, or if you have provided us with an incorrect delivery address which results in an unsuccessful delivery, the delivery package will be returned to us.

Delivery options are defined in checkout and may change. Delivery based on the option selected is not guaranteed. Reimbursement for payment of the express delivery price will occur if the service requested was not delivered on time.

If the items remain undelivered and are returned to us undelivered, we consider that you have exercised your right to cancel the contract and when we receive the returned delivery package we will refund you in accordance with our return policy less the reasonable additional costs incurred by us.

Customer desiring to return or refuse delivery will be best serviced by receiving the delivery and following the return instructions included in the package.

We shall not be held responsible for delay or failure to perform if the delay or failure is caused by any circumstances beyond its reasonable control including but not limited to acts of war or terror, strikes, national or local states of emergency, failure of transportation facilities, power or utility outages, earthquakes, or other natural disasters.

COMPATIBILITY, PRODUCT INFORMATION

When placing your order please ensure that the Products you purchased are compatible for the intended use. Please use the information provided in the Online Shop as reference when checking compatibility. In the event of a difference between the Online Shop content and any other web site (or any other source of information) the compatibility of Products as shown on the Online Shop at the time of purchase will be seen as taking precedence. We encourage you to examine the delivery package and received items within fourteen days after they are delivered to you and check their condition and that the content of the delivery package is complete.

PAYMENT

Payment shall be made by a credit or debit card,  Gift Card, PayPal or other form of payment approved from time-to-time by our company. Certain restrictions and terms and conditions apply to Gift Cards and Product Replacement Vouchers, see those terms and conditions  [Here]. Approved credit and debit card types are listed in the Online Shop. You have to supply your payment details when you place your order. Your credit card may not be accepted if: (i) the name on the credit card does not match the billing name given or (ii) the billing address given does not match the bank records. Your payment will be charged on shipment of the ordered items. We will not supply the items to you until payment is confirmed. As your Order confirmation email is your proof of purchase, we recommend that you save and print that document for your potential future use.

TITLE TO PRODUCTS

We retain full legal title to Products until it has received all amounts due on the ordered Products.

PERSONAL DATA

The privacy policy and additional provisions in these Sales Terms govern the use of your personal data. Purchasing of goods in the Online Store requires that you accept our privacy policy and the processing of personal data as described in our privacy policy.

OUR LIABILITY

These Sales Terms set out the full extent of our obligations and liabilities in respect of the Products. To the extent permitted by applicable law, there are no other warranties, conditions or other terms that are binding on us than the ones mentioned in these Sales Terms. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.

We shall not be liable whether in contract, tort or otherwise for any economic losses (including without limitation loss of income, loss of profits, loss of contracts, business or anticipated savings), loss of data, loss of goodwill or reputation or for any special, indirect, consequential or punitive loss or damage of any kind howsoever arising. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.

GENERAL

If any provision or provisions of these Sales Terms shall be held to be invalid, illegal or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired.

CONTACT US

Our customer service will assist you with any questions. You can contact us Monday through Friday 8am to 5pm.